Factors affecting Disability Support Worker Retention within the Disability Sector

‘Staff engaged on a casual basis viewed work as insecure’

Abstract

The attraction and retention of support workers is an ongoing issue for the disability sector. It has impacted the ability of service providers to deliver timely and high-quality support.
The turnover or “churn” of workers in the sector is costly and there are competing demands for workers in aligned sectors such as aged care and community services