Equality & Human Rights Commission (UK) wants Manchester United to treat disabled fans better

Rebecca Hilsenrath, Chief Legal Officer at the Equality and Human Rights Commission, said:

"Over the past months, we have received a number of complaints about provision for disabled fans at the Premier League.  This has included discriminatory policies that prevent disabled fans having the same opportunities to attend football matches as non-disabled people.

"Complaints have been about disabled fans being prevented from obtaining season tickets, a lack of adequate space for wheelchair users, and problems for families with young disabled children being unable to sit together to enjoy a game. Some of the most recent complaints have concerned Manchester United and the removal of walking aids from disabled away fans.

"We are writing to both the Premier League and to Manchester United today to seek urgent assurances that disabled fans will be treated fairly and equally as the law requires.  We are also seeking urgent meetings with them to clear up the issues which have been identified and agree commitments to early progress.

"Premier League clubs have a legal duty under the Equality Act 2010 to ensure reasonable adjustment for disabled fans and to make sure they do not discriminate against them in the provision of goods and services.

"While our preference is always to work with organisations to avoid costly legal proceedings, all options remain on the table because disabled fans deserve better."